User Interviews
After some user interviews I constructed empathy maps to extract insights.
Photo credit: Scott Graham, via Unsplash
MS
Impartner - Data visualizations
Replacing an existing data visualization package
About
The Impartner Partner Relationship Management platform had an existing data visualization package that was difficult to use. I was assigned to the team responsible for implementing a new package in the platform.
My teammate and I conducted some user interviews to understand what users needed from a data viz feature and how to render the package in a simple, useable manner.
The new graphing package was successfully released.
Proto-persona
Once I had clear insights into user needs I was able to create a simple proto-persona.
Journey map
I created a journey map to detail the experience of attempting to use the old software package.
Sketching for ideation
I spent time sketching different layouts and control configurations.
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